Eldron 0 Posted March 28, 2019 Hello I have a problem with the game, game crashes in loading screen without any reason. I was searching for a solution in internet and found something about antivirus but guess what? Game still don't work. I hope someone can help me with this problem. Share this post Link to post Share on other sites
DK Veritas 20 Posted April 4, 2019 Hey Eldron, Here is our solution. https://masanggames.zendesk.com/hc/en-us/articles/360019269433-When-trying-to-choose-a-character-and-start-to-play-the-game-crashed- Even though you tried this solution, it doesn't work, please send a ticket to our customer support center. If applicable, may we also ask you to provide us with a screenshot of your issue, like an error message, Thank you! Share this post Link to post Share on other sites